Ornithopter
08-23-2009, 05:34 PM
I'm experiencing a strange problem with importing hands from LuckyAce poker. Somehow, not all hands played can be retrieved from the 'Cash Games' --> 'Sessions' tab. Typically about 20% of my hands played are missing. As these often include big pots, the problem really makes it impossible to track my results accurately.
The strange thing is, that while playing, the hands that are omitted from the overview tabs are actually included in the HUD stats. So as long as I'm at a table, I can accurately see the number of hands I've played and my amount of money won or lost, but after I leave the table some hands are 'lost'. This seems weird to me, as I thought the HUD relied on the same data as the overview tabs.
Can someone explain to me what might be wrong and how I can fix this? Thanks in advance. My version of Holdem Manager is 1.08.04. My version of LuckyAce poker client is the most recent auto-update.
If someone from support is reading this: I saved a sample LA hand history file of an hour of play at one table and noted which hands were and which were not saved. I can e-mail you the file if this helps you analyze the problem.
Kind regards,
Ornithopter
The strange thing is, that while playing, the hands that are omitted from the overview tabs are actually included in the HUD stats. So as long as I'm at a table, I can accurately see the number of hands I've played and my amount of money won or lost, but after I leave the table some hands are 'lost'. This seems weird to me, as I thought the HUD relied on the same data as the overview tabs.
Can someone explain to me what might be wrong and how I can fix this? Thanks in advance. My version of Holdem Manager is 1.08.04. My version of LuckyAce poker client is the most recent auto-update.
If someone from support is reading this: I saved a sample LA hand history file of an hour of play at one table and noted which hands were and which were not saved. I can e-mail you the file if this helps you analyze the problem.
Kind regards,
Ornithopter