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Deflatermaus
08-23-2009, 05:51 AM
I have followed the instructions to save HH's from PokerStars and configured the Auto Import Folder. FullTiltPoker HH's are successfully importing.


1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04


2) What Poker Site are you playing on and does the problem occur on more than 1 site?

PokerStars. FullTiltPoker is importing hands and the HUD is being displayed correctly.

2a) Have you clicked the Start Auto Import Button?

yes, I get;

files imported 1 of 1
hands imported 0
duplicate hands 0
import errors 4 (displays # of hands played)

3) Have you the settings exactly as per the FAQ for your site?

yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be identical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

HH's are being written to the proper file on my PC.


C:\Program Files\PokerStars\HandHistory\mystarsname

5) Are the hands being imported into Holdem Manager?

no

5a) Do they import if you create a new database?

no

6) Have You Tried the Table Finder and did it work?

It doesn't recognize the table or display the HUD.

7) If you open the HH are they written in English?

Yes

8) If your using Vista have you UAC disabled?

I'm running XP.

9) Have you attached the holdemmanager.config file?

yes

fozzy71
08-23-2009, 10:02 AM
I have followed the instructions to save HH's from PokerStars and configured the Auto Import Folder. FullTiltPoker HH's are successfully importing.


1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04


2) What Poker Site are you playing on and does the problem occur on more than 1 site?

PokerStars. FullTiltPoker is importing hands and the HUD is being displayed correctly.
.........

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

Deflatermaus
08-23-2009, 01:37 PM
I knew I should have slept before creating a thread. Of course this fixed it.

oh man, how embarrassing.

thanks Fozzy

shalom

fozzy71
08-23-2009, 02:17 PM
No reason to be embarrassed. It's a very common thread/post topic here.

Any time you have a importing or HUD problem, the newest beta should always be the first thing you try for a cure. It literally cures 70 or 80% of the problems posted here.