KBentleyJ
08-22-2009, 06:48 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
Am using 1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Play on Poker Stars
2a) Have you clicked the Start Auto Import Button?
Yes clicked the Start Auto Import Button.
3) Have you the settings exactly as per the FAQ for your site?
Yes I set my settings per Poker Stars.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes I can see the Hands History File.
C:\program files\pokerstars\handhistory\kbentleyj
5) Are the hands being imported into Holdem Manager?
Yes it appears to be importing the hands in Holdem Manager.
5a) Do they import if you create a new database?
Yes, I created a new database.
6) Have You Tried the Table Finder and did it work?
The Table Finder would not work, it said there were no unnattached tables.
7) If you open the HH are they written in English?
Yes they are written in english.
8) If your using Vista have you UAC disabled?
Yes the UAC is disabled.
9) Have you attached the holdemmanager.config file?
Yes I attached the file.
Am using 1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Play on Poker Stars
2a) Have you clicked the Start Auto Import Button?
Yes clicked the Start Auto Import Button.
3) Have you the settings exactly as per the FAQ for your site?
Yes I set my settings per Poker Stars.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes I can see the Hands History File.
C:\program files\pokerstars\handhistory\kbentleyj
5) Are the hands being imported into Holdem Manager?
Yes it appears to be importing the hands in Holdem Manager.
5a) Do they import if you create a new database?
Yes, I created a new database.
6) Have You Tried the Table Finder and did it work?
The Table Finder would not work, it said there were no unnattached tables.
7) If you open the HH are they written in English?
Yes they are written in english.
8) If your using Vista have you UAC disabled?
Yes the UAC is disabled.
9) Have you attached the holdemmanager.config file?
Yes I attached the file.