Pokerstars Pre-Fetch inaccurate

[samwY]

I'm getting a lot of players with just 1 hands on the HUD when the database has hundreds to thousands, what's going on?

Running latest HEM

[fozzy71]

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

Are you sure the people you see with 1 hand, actually have more hands in the DB?

I just pre-fetched this table using beta 26, and got lucky enough to find someone with hands in my db

http://i207.photobucket.com/albums/bb176/fozzy71/HMHUD/hmhudprefetchstars-1.png

[samwY]

Yes, I checked many players and these players have hundreds - thousands of hands in database but pre-fetch HUD only shows 1 hand with no stats.

I'm only getting accurate stats on like 10% of the players.

Using latest beta 26.

[fozzy71]

Can you post a screen shot of an example? Take a shot of the entire pre-fetched table (don't crop it like I did) and the Cash Games > Reports tab for that player. Search for the pre-retched players name and make sure all filters are off: All Hands, All Games, No Filter.

Then I can have the HUD developer take a look at everything to see what is going on.