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zaza 2
08-22-2009, 11:34 AM
i play on ftp and it seeems that evry day i have a problem with importing of hands.......today it only tracks hands of one table i can see them on the table manager table but it wont import hands from any of the tables!!!!
what can i do

i updated to the latest beta version.......why does hem have problems every day!!!!!!

fozzy71
08-22-2009, 12:59 PM
Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


And reproduce the problem and post a screenshot with the following:
1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

zaza 2
08-22-2009, 03:35 PM
why does everyth has to be this compicated i have no idea how to post a screenshot nor anyth of the other things.....in the last two weeks there has been a problem evryday this is really annoying that this software is constantly making problems

fozzy71
08-22-2009, 03:46 PM
I tried to make it as simple as I can. We need some more details about your system to be able to properly trouble shoot it.

Please make sure your HM says Beta 26 in the title bar. If so, can you please answer these questions I posted? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

The answers are key for us to be able to narrow down the cause and solution of your problem. Each question explains how to get the answer for that question.

Here is how you take a screen shot:

Note: Alt+Prt Sc will capture the active window, instead of the entire screen.

http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows


To post the screen shot, follow the same directions that are in question 9 from the link above, for posting the holdemmanager.config file.


To attach it to a thread in the forums, look below the post reply button when making a post and you'll see a manage attachments button. Click this and attach the file.


If you have trouble attaching the screen shot, you can email it to me at fozzy@holdemmanager.net, with a link to this thread.