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View Full Version : hands not being imported properli /sng/pokerstars



t4daaa
12-12-2011, 09:04 AM
Dear support,

Some random hands are not visible in HEM although there are in the imported HH from stars.
Could you advice.

Thanks
Peter

Patvs
12-12-2011, 09:30 AM
set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States). And reboot

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

clear filters (even though it appears no filters are selected)


If that doesn't resolve it, import the hands into a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager