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View Full Version : Problem w/ auto table detection ongame skin



hookahey
08-21-2009, 06:44 PM
Hi,

I have been playing on a lot of ongame skins. Generally, tables were recognized automatically. However, at one site, I think it was Bestpoker, no HUD was shown, so I had to manually attach the tables, and was asked if I wanted to always attach any table from "poker.exe" to that kind of table. So I did, no problems.
Now I started playing on another skin, Betsafe, and no HUD is shown, and here it comes:
I have to manually attach every time I open a table.
I guess all Ongame skins are "poker.exe", so a Betsafe table is now probably recognized as a Bestpoker table. Logic tells me this is probably the issue, but what do I have to do to get it work?

Thanks,
Philip

fozzy71
08-21-2009, 09:06 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

hookahey
08-23-2009, 12:26 PM
Hi, it didnt work out, so here we go:

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 26
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Betsafe, no only there
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
yes
5) Are the hands being imported into Holdem Manager?
yes
5a) Do they import if you create a new database?
not done, because they import
6) Have You Tried the Table Finder and did it work?
yes
7) If you open the HH are they written in English?
should be, because they import, but it is ongame, so i dont know how to open
8) If your using Vista have you UAC disabled?
I use XP
9) Have you attached the holdemmanager.config file?
yes

fozzy71
08-23-2009, 12:58 PM
.
6) Have You Tried the Table Finder and did it work?
yes....

This didn't make the new tables after start detecting again?

Can you please reproduce the problem and post a screen shot (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm) with the following:
1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.