View Full Version : Error saying unable to read date from transport connection

08-21-2009, 05:50 PM
Hi, my holdem manager was working fine yesterday. I just opened it up and got an error that said, "An error has occurred while retrieving the imported file list: unable to read date from the transport connection. An existing connection was forcibly closed by the remote host." Can you please help me solve this problem. Thank you

Holdem manager and the hud still opened up and worked while running a table if that is of any help

08-21-2009, 07:44 PM

have same problem. when i click connect this screen comes up.

how do i fix?

been haveing alot of problems recently. one day it works the next its broke. Getting bit frustrateing.

note. when i go admin tools/ services and start postgresql i get this message


08-21-2009, 09:04 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Make sure your windows is up to date, and make sure you have microsoft .net framework 3.5 sp1 installed.

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help at all we will probably want to schedule a remote support session to assist you.