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View Full Version : Purchased HEM... and now?



TommyBlack
08-21-2009, 03:06 PM
Hello,

I purchased HEM Small stakes a few hours ago via Moneybookers. I got a confirmation e-Mail from Moneybookers, that the money has been transferred succesfully.
But i didn't get a confirmation e-Mail form your sales service or anything, i just got redirected to the purchase site again. So I am a little confused. Did everythin work fine and this is what should happen or did something go wrong? I didn't even have to enter an e-Mail address. Will you simply send the License-Key to my registered Moneybookers e-Mail or what's the plan? And how long will it take normally?

Thx and best regards

netsrak
08-21-2009, 04:33 PM
Normally you will receive your license key via mail within one day (maybe longer over the weekend).
The mail goes to your moneybookers email adress. Please check your spam folder too.

For further questions please contact sales@holdemmanager.net