Sharukh10
08-21-2009, 02:41 PM
This is a cross post i made from the CTH section of 2+2. I was just wondering if there is anything i could do related to HEM to help this problem:
As a background I have described this problem to PokerStars technical department and they have been anything but helpful.
I 24 table using HEM (have a large database), Table Ninja, and I usually have Rhapsody (music player) running while i play.
Here are my system information:
Windows Vista Home Premium w/ Service Pack 2
Intel (R) Core (TM)2 CPU 6420 @2.13 GHz
4.0 GB RAM
32 Bit OS
The problem is that in the middle of most sessions my PS will just freeze and i won't be able to click anywhere for 20-30 seconds, when i return all my tables will be timed out. It does not look like i was dc'ed during this problem.
I worked with some of your malware pwners and basically cleaned my system a few months ago, so I don't think it is because of a virus or anything, but I'll be more than happy to go over that again.
Is there anything I can do to stop this problem from happening. Feel free to ask for any other information or details.
Thanks,
Sharukh
As a background I have described this problem to PokerStars technical department and they have been anything but helpful.
I 24 table using HEM (have a large database), Table Ninja, and I usually have Rhapsody (music player) running while i play.
Here are my system information:
Windows Vista Home Premium w/ Service Pack 2
Intel (R) Core (TM)2 CPU 6420 @2.13 GHz
4.0 GB RAM
32 Bit OS
The problem is that in the middle of most sessions my PS will just freeze and i won't be able to click anywhere for 20-30 seconds, when i return all my tables will be timed out. It does not look like i was dc'ed during this problem.
I worked with some of your malware pwners and basically cleaned my system a few months ago, so I don't think it is because of a virus or anything, but I'll be more than happy to go over that again.
Is there anything I can do to stop this problem from happening. Feel free to ask for any other information or details.
Thanks,
Sharukh