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itWASaDREAM
08-29-2008, 04:23 AM
I am unable to export the hand histories.

When I go the database management options and export the files it says that it creates a folder but the folder isn't actually there. What do I do?

fabio
08-29-2008, 05:20 AM
Do you have a big database?

itWASaDREAM
08-29-2008, 06:25 AM
no its not that big. I think its maybe around 250k hands, nothing datamined.

morny
08-29-2008, 02:38 PM
Make sure you have the latest update http://www.rvgsoftware.com/hm/hmupdate1.06.02.exe if theres more than 1 database it will only export the default database regardless of which one you select in older versions. Where have you checked for the folder it says it created?

itWASaDREAM
08-29-2008, 04:14 PM
i dont know exactly where, but i think it was somethinkg like c:\program files\rvg softwar\holdem manager\export_database name

and i do have the recent version of it.

morny
08-30-2008, 01:34 PM
The files will be exported to C:\Program Files\RVG Software\Holdem Manager\HandHistoryExport_MyDatabaseName folder

Please check inside that folder and all the files should be there. If not it sounds like you might be exporting from an empty database, how quick does it take to export and have you more than 1 database in there?

itWASaDREAM
08-30-2008, 05:30 PM
Thats the thing. That folder does not exist. Even after I export the hands it does not create the folder. Do i have to create the folder and then export it to see if they will show up there?

itWASaDREAM
08-30-2008, 05:30 PM
and the export takes about four to five minutes. I know that its not an empty db.

morny
08-31-2008, 02:38 PM
email me and we can arrange a teamviewer session morny@holdemmanager.net