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Clasicos
08-20-2009, 12:54 AM
I have a problem with the software, and when I attempt to open calls connect to the database, I get an error and there is no way that the program to open pictures attached to them with the command error appear ... Hope can solve the problem, yesterday I buy program in its version Small Stakes

These are the messages I get:

1)A connection to PostgreSQL could not be made. woul you like to have Holdem Manager attemp to start the service?

R:if you put NO, the program does nothing

Select YES to the following occurs

2)Sorry, Holdem Manager was unable to start the service.

3)Holdem Manager has started the service. Please try again.

additionally inform them that I had already installed the postgres because it used the PokerTracker not know if this will be one of the causes.

I have ensured before starting the service, as he did for PokerTracker.

Thanks

fozzy71
08-20-2009, 01:08 AM
Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help at all we will probably want to schedule a remote support session to assist you.

Clasicos
08-20-2009, 03:53 PM
Thanks, ensure that the software runs