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Clive100
08-19-2009, 08:52 PM
I'm trying to set up my HM to support Gnuf but I can't seem to find my hand history file when I try to configure auto import.. its odds.. I can see the file gamehistory.dat when I look into my c drive with windows but its not there when I search for it using select in the configure auto import... ??? Help please

Regards
Clive

fozzy71
08-19-2009, 09:41 PM
See if this helps:

How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)

Clive100
08-20-2009, 05:34 AM
Done as suggest.. no effect. There is a screen shot of the Gnuf file opened with Window, showing the gamehistory.dat file and a screen shot of the same Gnuf file opened in HM. Suggestions?

Clive100
08-20-2009, 05:57 AM
OK.. I've made some changes.. There is a screen shot of my config now.. and HM does seem to be importing files when I'm playing at a table but the table manager doesn't show the table and therefore no HUD.. suggestions?

fozzy71
08-20-2009, 07:47 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Clive100
08-20-2009, 08:44 AM
OK.. all change.. that didn't work so I suspect my problems stem from a recent reinstall of my vista and then trying to reinstall of my HM files from a back up. Those problems started after I didn't get any help from this appeal for assistance...http://www.holdemmanager.net/forum/showthread.php?t=15497

I've ended up with a real mess. I think the best thing I can do is totally start again.. I don't mind losing all previous databases and settings. OK.. How do I do this? I can uninstall holdem manager and delete its file.. but what about completely uninstalling postgres.. everything!! I can obviously just uninstall it via control panel but when I try to reinstall it say there a previous data file??.. how do I get rid of that?

Would really appreciate some help here as my problems have been going on for some time, Fabio said he would get back to me after I tried to set up a teamviewer session to fix the origanal problem but he never did.. despite my e-mailing him.

fozzy71
08-20-2009, 09:34 AM
Fabio gets a LOT of emails about remote support, so it is possible it got overlooked somehow. If you want to still schedule a remote support session, please resend your email to fabio, and make sure the subject line mentions it is a resent email.


it say there a previous data file??.. how do I get rid of that?

Go the directory and delete it. It is specified in my following instructions, and bold.



For reinstalling HM and SQL:


Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98)

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. (http://www.holdemmanager.net/faq/?f=119) I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173)


Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.




For uninstalling SQL please follow these steps:

-Uninstall PostgreSQL from the Windows Control Panel.

- manually delete the Program Files\Postgresql folders
- run the command - start > run > cmd >


net user postgres /delete

- reboot.
- install PostgreSQL again, with your firewall uninstalled or turned off if windows firewall, using these directions and postgresql.zip version.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=176


Logging:

I would suggest you turn off logging on your new SQL installation as well as these other performance improvements - Top 10: HEM performance increase tips
(http://208.109.95.123/forum/showthread.php?p=62613&posted=1#post62613)

To turn off logging, follow these instructions. This is the first thing I do anytime I install SQL for someone.

- Start > My Computer > Tools > Folder Options > View > UnCheck 'Hide Extensions for known file types' > OK

- C:\Program Files\PostgreSQL\data\postgresql.conf > Right-Click > Open With.. > NotePad > Check 'Always use this program'

- Scroll about half way down to ~Lines 245 - 260:

- The last line of this block of code, for the 'logging_collector', must be changed from On to Off.


------------------------------------------------------------------------------
# ERROR REPORTING AND LOGGING
#------------------------------------------------------------------------------

# - Where to Log -

log_destination = 'stderr' # Valid values are combinations of
# stderr, csvlog, syslog and eventlog,
# depending on platform. csvlog
# requires logging_collector to be on.

# This is used when logging to stderr:
logging_collector = off # Enable capturing of stderr and csvlog

File > Save; File > Close

Start > Programs > PostgreSQL 8.3 > Reload Configuration.

*edit:
- Start > My Computer > C:\Program Files\PostgreSQL\data\pg_log, or C:\Program Files (x86)\PostgreSQL\data\pg_log, if you have 64 bit Vista. Delete all files in that folder. And it might be a good idea to empty your recycle bin at that point, or use a 3rd party utility like CCleaner to clean up all your junk/temporary files. You want to do this before you get to the vacuum and defrag process.


Now you should be ready to do a bulk Import From Folder

Make sure you have the latest HM Beta installed:

HM > Import From Folder > point at your exported text files folder you made earlier.

\RVG Software\Holdem Manager\HandHistoryExport_YourDataBaseName


When reinstalling HM, install the full setup, then the latest beta patch and finally your config folder if you want to use your previous hud configs.

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and other important files mentioned earlier.
2) Uninstall HM with Revo Uninstaller
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder, and import any notes and hands/database.
10) Test if it works again for a while

mobman
01-11-2010, 05:44 PM
Did the job for me!

Thx!