If I uninstall the reinstall hem...

[green_29]

will I lose my database?

Ive just imported 200,000 hands into hem, now when I try to open it I get this...

http://img25.imageshack.us/img25/3213/fwfgeqwrg.png

It took me all day to import these hands so I dont want to have to do it again.

[fozzy71]

No, of course not. HM stores the hands in your PostgreSQL DB. As long as you dont uninstall that and then manually delete the \data folder (which does not get deleted during SQL uninstall) you have nothing to worry about.

First, try this:

1) Clear your web cache, and download the beta update again, with another browser if possible.
2) Right-Click > Save Link As to save it to a different folder.
3) Reboot, and run the installer first thing.
4) Make sure the update is installing to the proper \holdem manager folder

If it is still crashing and you want to do a clean reinstall of HM:

Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98)

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. (http://www.holdemmanager.net/faq/?f=119) I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173)

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


- When reinstalling HM, install the full setup, then the latest beta patch and finally your config folder if you want to use your previous hud configs.

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and other important files mentioned earlier.
2) Uninstall HM with Windows Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder, and import any notes and hands/database.
9) Test if it works again for a while

[jabbar89]

Hi, I've got a huge problem, I was made to erase my disk and i wasn't able to make a database backup through the HM but i have the previous PSQ and HM folder copied. Is there any chance to get my base and notes back? Please help, that's extremely important.

[Patvs]

You have a 50% chance, if you only saved your PostgreSQL folder.
(you didn't save your archive folder with the original handhistory files??)



Copy back the PostgreSQL/data folder to C:/Program Files (x86)/PostgreSQL//data

Then reinstall PostgreSQL to that folder with the 8.4.x installer from PostgreSQL: The world's most advanced open source database (http://www.postgresql.org).

With some luck it detects the old database, and you can connect to it again when the installation is finished.

[jabbar89]

Well, I'm trying to reinstall postgreSQL but when I'm launching the installer the following Error appears: A service (postgresql-8.4) already exists. Please specify another name. I've already uninstalled postgreSQL.

OK, I've solved this problem.