hwelvaar
08-19-2009, 12:26 PM
Hi,
I bought the Pro Version of holdem manager via your website, with credit card.
During registration, e-mail address was asked.
As I'm cautious about spamming, I usually don't put in my own e-mail address.
(It didn't say anywhere that a correct e-mail address was necessary to receive the purchased registration code.)
So the payment went through, and only then I saw the message that a code would be sent to my e-mail address.
So $$$ have been withdrawn from my cc, but I didn't get the product I bought.
I have a transaction number, and the cc used for purchase matches my name. Anything you guys from support can do ? Help ! :confused:
I bought the Pro Version of holdem manager via your website, with credit card.
During registration, e-mail address was asked.
As I'm cautious about spamming, I usually don't put in my own e-mail address.
(It didn't say anywhere that a correct e-mail address was necessary to receive the purchased registration code.)
So the payment went through, and only then I saw the message that a code would be sent to my e-mail address.
So $$$ have been withdrawn from my cc, but I didn't get the product I bought.
I have a transaction number, and the cc used for purchase matches my name. Anything you guys from support can do ? Help ! :confused: