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ManuC
12-07-2011, 05:55 PM
Brand new version, Color code finds no stats for any players.

When I launch it with 'yes' to the question about clear old, it just empty the xml file.

When I test a player, it find no stat about him.

Yet, NC works well, takes notes, show CaddySpark and CaddyScatter.

nilaynilay
12-07-2011, 07:21 PM
we are vigorously pursuing color coding issues and as such i would like to do a team view with you. pls email me your skype to support@notecaddy.com if you have some free time

thanks.

sreticentv
12-07-2011, 09:09 PM
Please try to take the latest NC version from http://www.assaultware.com/NoteCaddy.latest.zip

Just extract the files to the folder where hm2 is installed (default c:\program files (x86)\holdem manager 2)

A fix was specifically made for this issue. If you still experience it, a log file would be greatly appreciated:

How to make a log and send it to support (http://assaultwareforums.com/showthread.php?477-How-to-make-a-log-and-send-it-to-support)

Br_
12-07-2011, 10:12 PM
Downloaded the zip from the post above and it seems to work ok now!

ManuC
12-08-2011, 06:05 AM
It works, thank you!

nilaynilay
12-08-2011, 06:24 AM
Hip Hip Hurray

CONSPIRACY
12-08-2011, 06:56 AM
i downloaded the zip file and and unzipped. how d i install? do i just paste all the files in the notecaddy folder?

nilaynilay
12-08-2011, 07:17 AM
i downloaded the zip file and and unzipped. how d i install? do i just paste all the files in the notecaddy folder?

Just extract the files to the folder where hm2 is installed (default c:\program files (x86)\holdem manager 2)

if using hm1 its the notecaddy folder under program files.

CONSPIRACY
12-08-2011, 01:36 PM
Just extract the files to the folder where hm2 is installed (default c:\program files (x86)\holdem manager 2)

if using hm1 its the notecaddy folder under program files.

I extracted the files to the c:\program files(x86)\holdem manager 2 folder but nothing has changed. There is also a Note Caddy folder in c:\program files(x86) do I need to add the files to that as well?

Thanks

CONSPIRACY
12-08-2011, 03:54 PM
I extracted the files to the c:\program files(x86)\holdem manager 2 folder but nothing has changed. There is also a Note Caddy folder in c:\program files(x86) do I need to add the files to that as well?

Thanks

Uninstalled and reinstalled HM2 and also deleted a separate Note Caddy 2 folder in the program files directory. I then pasted in those files from the zip into the HM2 folder - still not working. Any ideas?

nilaynilay
12-08-2011, 10:50 PM
the notecaddy2 in program files is for the standalone version. there is no need to del that.
if you are still having issues as you guys are reporting then pls send logs to support@notecaddy.com
How to make a log and send it to support (http://assaultwareforums.com/showthread.php?477-How-to-make-a-log-and-send-it-to-support)