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View Full Version : Problem:Full Tilt no import hands



Iron
08-18-2009, 04:18 AM
Snce yestarday HM doesn't import hands history.
Before yesterday I have not had problems.
I play on ft, I use xp and use 1.09 beta 24.
Thanks

netsrak
08-18-2009, 05:48 AM
Reboot your computer
Delete all files in the FTP handhistory folder or move them to a different folder
and try again.

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Iron
08-18-2009, 07:49 AM
I did it but doesn't work.
If try to use database managment HM crash out.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 24

2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Full tilt

3) Have you the settings exactly as per the FAQ for your site?
Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes.

5) Are the hands being imported into Holdem Manager?
from yesterday no.before yes
5a) Do they import if you create a new database?
I can't try...holdem manager crash out if i try to use database management

6) Have You Tried the Table Finder and did it work?
No

7) If you open the HH are they written in English?
Yes

8) If your using Vista have you UAC disabled?
I use XP

9) Have you attached the holdemmanager.config file?
yes

netsrak
08-18-2009, 11:39 AM
Something seems to be corrupt with your HM installation (because of the crashing database management).

Please disable all your firewall / spyware / security software and try to start dbcontrolpanel.exe via windows explorer from the holdemmanager installation path.