talkinaway
08-17-2009, 03:07 PM
HUD was working fine yesterday. This morning, it wasn't. No recent FTP updates have downloaded. Here's the info:
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 24
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
FTP. Don't play anywhere else.
2a) Have you clicked the Start Auto Import Button?
Yes.
3) Have you the settings exactly as per the FAQ for your site?
I R'ed the FM
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Users\Peter\AppData\Local\HandHistory + subfolders
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
I don't want a new database. I want to add to the old one.
6) Have You Tried the Table Finder and did it work?
No.
7) If you open the HH are they written in English?
Si, estan escrito en ingles.
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes
EDIT:
New info...under Table Manager, I get this error:
exception thrown in destructor
f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\filecore .cpp:111
an unnamed file was not found
What does this mean?
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 24
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
FTP. Don't play anywhere else.
2a) Have you clicked the Start Auto Import Button?
Yes.
3) Have you the settings exactly as per the FAQ for your site?
I R'ed the FM
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Users\Peter\AppData\Local\HandHistory + subfolders
5) Are the hands being imported into Holdem Manager?
Yes
5a) Do they import if you create a new database?
I don't want a new database. I want to add to the old one.
6) Have You Tried the Table Finder and did it work?
No.
7) If you open the HH are they written in English?
Si, estan escrito en ingles.
8) If your using Vista have you UAC disabled?
Yes
9) Have you attached the holdemmanager.config file?
Yes
EDIT:
New info...under Table Manager, I get this error:
exception thrown in destructor
f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\filecore .cpp:111
an unnamed file was not found
What does this mean?