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jc111
08-16-2009, 09:35 PM
Last week I was reinstalling HEM and postgres because my old hard drive went bad. For some reason now, it's giving me nothing but import errors. I have tried reinstalling the software several times, and retracing the setup steps closely, but to no avail. I've gone through the FAQ and now posting the relevant information for support, per FAQ ID # 174.

1) 1.08.04

2)
a. PokerStars
b. yes

3) Tried this FAQ a couple of times.

4) The hand histories are appearing in the specified folder.

5) This is where the problem is. It is not importing correctly, and giving import errors beneath the “Import Progress” bar. I cannot find where to get more information on these errors, though.
a. I tried creating another database, but the same problem occurs.

6) I don’t make it this far.

7) Yes, they are in English.

8) UAC is disabled.

9) Config file attached.

Thanks,
jc

netsrak
08-17-2009, 03:26 AM
Please make sure you have the 1.09 beta 24 patch from the link in my signature.

If that doesn't help, or you need help for any reason, please let us know.

jc111
08-17-2009, 08:42 PM
Thanks, that fixed the issue...i was scared off by the 'beta' label :)