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Jimbo1961
08-16-2009, 08:06 PM
In trying to start import either from folder or autoimport, the program just hangs and does not import.

I tried vacuuming, which it made me do manually (accomplished). Even after this, it still does not work (and auto vacuum still does not work).

Suggestions?

netsrak
08-17-2009, 03:24 AM
Please make sure you have the 1.09 beta 24 patch from the link in my signature.

Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

akpo
08-17-2009, 03:38 AM
In trying to start import either from folder or autoimport, the program just hangs and does not import.

I tried vacuuming, which it made me do manually (accomplished). Even after this, it still does not work (and auto vacuum still does not work).

Suggestions?

Hi, same problem here...

Few days ago, everything worked perfect... Next day, HM doesn't import hands anymore and obviously HUD didn't work also.

I did everything I could to solve the problem but nothing helped!
Could someone help me???

janne_oksanen
08-17-2009, 04:24 AM
Autoimport not working here either. Here's the specs as I see them:

- hands not being imported by autoimport
- PokerStars
- was working fine last night
- XP SP3
- latest beta (24)
- tried importing the hands from file after the session and it worked fine

netsrak
08-17-2009, 06:28 AM
Please check / reset your Auto-Import configuration.
Delete all files in the pokerstars handhistory folder or move them to a different folder and try again

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

janne_oksanen
08-17-2009, 08:43 AM
Clearing the folder seems to have fixed the issue. Thanks.

Jimbo1961
08-17-2009, 09:23 PM
Did everything admin suggested and no good. I play FTP and had no problems until about a month ago.

netsrak
08-18-2009, 03:33 AM
please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174