View Full Version : Nothing happens when I try remove/create new notes

12-03-2011, 01:30 PM
I have made some changes and created some new notes.
When I click "Proceed" in "Pending task" it just stayed on task 1 remove note ...

Im sure the new notes I created are being processed when I create new notes.

But is there any known problems with "Pending task"?

12-03-2011, 03:21 PM
I also experience the same.Nothing happens after I click proceed .If I remove some notes and create some notes at the same time the bar just remains empty without moving.

12-04-2011, 03:13 AM
which version is this with. standalone or hm2 ot pt3

have you guys tried resetting all notes?

12-04-2011, 03:00 PM

I have done reseting notes a few times.

12-05-2011, 01:42 AM
PLS navigate to c:\users\YourWindowsLogin\AppData\Roaming\HoldemMa nager and find the files NoteCaddy log.txt and NoteCaddy error_log.txt

If the total size of the filess is larger than 1 megabyte please compress them. The most efficient compression is 7z which can be created using 7-Zip (http://www.7-zip.org/). Alternatively, winzip creates zipx files which compress the files nearly as well. If the file is not that large, you can use windows explorer to create a regular zip file.

Finally, email this file to support@notecaddy.com
Please include a description that is specific as possible.

12-05-2011, 06:22 AM
I worked round this by closing task processor, assuming it had finished doing x/y then i click start process , perform pending actions and it has worked every time for me so far

12-14-2011, 10:01 PM
Now it works but its really slow.
It will be much faster to reset all notes and reimport all.