Drew1
12-03-2011, 03:13 AM
I have HEM for a while already. I use 2 computers, a desktop and laptop. Today i formatted both my laptop and desktop. I then activated HEM on laptop and it worked. I always have desktop as my #1 pc and laptop as my #2 pc.
However, when i tried to activate HEM on desktop... pc 1, it tells me i have to first deactivate it first. Is there a reason for this? I thought if i format my computer, everything is erased? Here is the thing that i think might be the reason for this. On my desktop, when i formatted my computer, i noticed there was a folder called windows.old. I then saw then even though i format my desktop, i still had a ton of stuff in this folder which didn't get deleted. Last time i format my desktop, i just let that folder stay. But as time went on, computer lagged so i needed to format.
Could this be the reason why i cannot activate my HEM on my desktop? I entered the serial code correctly as i am looking at it on my HEM on my laptop aka PC number 2. Can someone please help me? I need to get HEM working on my desktop.
Thank you.
However, when i tried to activate HEM on desktop... pc 1, it tells me i have to first deactivate it first. Is there a reason for this? I thought if i format my computer, everything is erased? Here is the thing that i think might be the reason for this. On my desktop, when i formatted my computer, i noticed there was a folder called windows.old. I then saw then even though i format my desktop, i still had a ton of stuff in this folder which didn't get deleted. Last time i format my desktop, i just let that folder stay. But as time went on, computer lagged so i needed to format.
Could this be the reason why i cannot activate my HEM on my desktop? I entered the serial code correctly as i am looking at it on my HEM on my laptop aka PC number 2. Can someone please help me? I need to get HEM working on my desktop.
Thank you.