autom import doersnt work

[Marats]

I´ve had an account on Betfair and everything in Holdem manager worked fine
Today I created a new accound on Betfair and now Holdem manager doesnt work good. When I autoimport it doesnt find activbe players or my hands. It only works the first time when I choose my new autoimport file, then nothing happens. any suggestions?

[morny]

Can you follow the steps:

Confirm Betfair is saving HH to Hard Drive:

Confirm The Hand Histories are saving to the C:\Program Files\Betfair\Betfair Poker\HandHistory folder:

from this FAQ: http://208.109.95.123/faq/?f=141

If its still not working please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder and i look into it further