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View Full Version : Had to re-install Windows - can i retrieve my data?



chip11
08-14-2009, 02:54 PM
Hi all

So my comp got invaded by bugs and i had to re-install everything. I have my HEM backed up so here is what i have done so far:


I have transferred the complete HEM file back onto my HD
Then i tried to start it. Obviously it asked me to install postgresql, so i did.
When i installed it, it asked me if i wanted to create a new database, but surely i have a database there already, so how do i retrieve it??? Help please!


Starting to really annoy me! :mad:

fozzy71
08-14-2009, 03:12 PM
Your HM database is stored in your PostgreSQL installation. If you never exported a backup file from pgadmin or kept a copy of your \postgresql\8.3\data folder, you will ne=ot be able to restore your DB the easy/fast way.

You will need to install HM fresh and update to the latest beta from my signature. Create a new DB and import your \HMArchive folder, and any other HH archives you have hopefully saved. If you dont have any of the HH text files archived, you will have to request your lifetime hand histories and tournament summaries from your pokerr site's support department.

chip11
08-14-2009, 03:37 PM
ok thanks i will have a go and get back to you if i have more issues (undoubtedly i will!) :rolleyes:

fozzy71
08-14-2009, 03:46 PM
Sorry, i should have posted this also:


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98)

You want to make sure you backup your Processed/Archived hand histories (typically C:\HMArchive), your entire \config folder, and your exportednotes file. I usually just copy my entire \Holdem Manager directory.

If you have any custom HUD configs, export them, just in case you need them later - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=169

Export your HM Notes - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=119

I would also make sure you manually export the database to hand history text files - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

This helps to insure that if anything goes wrong you can manually import the exported files to rebuild if necessary.

Most of these previous things you shouldn't need for this reinstall, but it's better safe than sorry.


Vista: Turn off UAC - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Turn off Windows Firewall for installing HM and PostgreSQL. Once you get those installed you can add exceptions to the firewall. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


When reinstalling HM, install the full setup, then the latest beta patch and finally your config folder if you want to use your previous hud configs.

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and other important files mentioned earlier.
2) Uninstall HM with Revo Uninstaller
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
8) Test if it for a while and see if it work
9) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder, and import any notes and hands/database.
10) Test if it works again for a while


If you have problems or need help, please let me know.