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Makk
08-28-2008, 03:20 AM
Yesterday i played two session:
-in the first, while playing, HM was importing and it seems that every hand was imported correctly
-in the second session i didn't open HM and now i've tried to import the hands of this session but it imported only 100 hands instead of about 1000

i play on prima and the auto import folders are configured as indicated in the help.

morny
08-28-2008, 09:11 AM
Can you setup a new database to confirm whether the old one is corrupt or not. http://208.109.95.123/faq/?f=146

If theres still a problem with the new database can you please try deleting the gamehistory.dat file in the PRIMA directory while the poker client is closed down and then restart it and try again.

If your still having problems at this stage them please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder and i look into it further

Makk
08-29-2008, 12:32 PM
i tried both solutions but HM imports always 100 hands and after that it doesn't import anymore.

morny
08-29-2008, 03:27 PM
It does this even with a new databse? Maybe i can setup a teamviewer session with you morny@holdemmanager.net

Vivekananda
08-30-2008, 04:28 PM
I might have a similar problem, more in this thread:

http://208.109.95.123/forum/showthread.php?p=7516#post7516

ashleyc
09-04-2008, 06:21 PM
I'm having the same problem. I play on several sites, and HEM is working for all except prima (ladbrokes).

I've attached the config file:

The hands don't import and the HUD doesnt launch.

I've re-named the old gamehistory.dat file incase it was corrupted, and that didnt help the problem.

wotjee
09-05-2008, 11:21 AM
I guess i have the same problem.
HEM imported 100 hands once, but after that no more...
I'm playing on Unibet (prima) and use the trial version of HEM (1.06.03) with 9 days left.
Also the hud doesn't launch.

I added the .config file

wotjee

morny
09-05-2008, 03:18 PM
Can you email me your gamehistory.dat file please to morny@holdemmanager.net

wotjee
09-07-2008, 04:31 PM
Can you email me your gamehistory.dat file please to morny@holdemmanager.net
Done

Sent it to you via YouSendIt.com because it was to big to send with email.
I hope you get it and can solve this problem...

wotjee

morny
09-07-2008, 07:43 PM
4799 hands imported without any errors for me, Possible you have either an older version than this http://www.holdemmanager.com/downloads/HmUpdate1.06.03b.exe or a corrupt database, in the latter case create a new database and try importing that file. http://208.109.95.123/faq/?f=146

morny
09-07-2008, 08:16 PM
Sorry this is in reply to the wrong person ill reply to your in a few minutes.

morny
09-07-2008, 08:23 PM
All them files imported successfully aswell 220 hh's, have you vista, if so please disable UAC http://208.109.95.123/faq/?f=73 and if not can you try a new database again and see how long it lasts. If youve more problems we can maybe hook up for a teamviewer.com session to see it in action

wotjee
09-09-2008, 08:09 AM
4799 hands imported without any errors for me, Possible you have either an older version than this http://www.holdemmanager.com/downloads/HmUpdate1.06.03b.exe or a corrupt database, in the latter case create a new database and try importing that file. http://208.109.95.123/faq/?f=146

I first downloaded and installed the new patch (i had version 1.06.03 version, not b) but nothing changed.
After that, i tried to make a new database but that gave some problems. Maybe because I'm still running the trial version dunno.
Anyhow, it worked and i could start importing again.

I also could import 4799 hands but these were already imported in the old database too, so no new hands...
The hands of my last session were still not imported.

I started playing some hands and tried to import them in the new database; it worked.
Then I switched databases and import was also succesful in my old database.
Weird... everything worked fine again, I'm only missing one day of data.
Maybe this was due to an error at prima itself, dunno

Anyhow, thanks for the help.
I guess i can get my registration code now :-)

ynot
05-07-2009, 03:18 PM
Old thread, but I'm having a similar problem.

If I open up Unibet, play for an hour then fire up the autoimport it only imports about 100 of the hands. I've created a new database but that didnt help. I then copied the gamehistory.dat file to another folder and did a folder import and now hem DID find more hands, but there are still hands missing.

It actually found alot of older hands as well on the manual import and imported about 2.5k hands (I have only played about 6k hands on this account).

I have now deleted my gamehistory.dat file and reopened unibet. Will play more hands later and see if it works better now, but clearly there's a problem.

morny
05-07-2009, 04:10 PM
Yeah if your importing more than 100 hands use import from folder first as HM has a failsafe that it only imports 100 hands via auto import on each attempt, this option should only be used for playing live since even playing 16 tables wont import more than 100 hands every second as this option isnt capable of importing large amounts and if you do have large amounts use import from file first and then use auto import