anotherday
08-13-2009, 04:17 PM
Hello!
I installed the software and updated it. When prompted I pasted my licence key.
When the activation process started it said success, press OK to continue. When I pressed OK the process just died. I then restarted and tried to run HEM again. This time only the first screen of HEM pops up and the process dies.
I re-installed it, I stopped UAC, I run it as admin, I checked date and time, I don't have the file holdemmanager.exe.ltad or whatever it was, I did everything I could find in the FAQ and still it's not working.
Here are the contains of my reg.log file:
Thursday, August 13, 2009 1:19:02 PM: A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
Reason:
No compiled licenses found.
No licenses found in C:\Program Files\RVG Software\Holdem Manager.
Could not validate license "Small Stakes Edition (serial)" in HoldemManager.
This machine has not been activated.
Stopped looking for additional licenses.
Thursday, August 13, 2009 2:28:39 PM: A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
Reason:
No compiled licenses found.
No licenses found in C:\Program Files\RVG Software\Holdem Manager.
Could not validate license "Small Stakes Edition (serial)" in HoldemManager.
This machine has not been activated.
Stopped looking for additional licenses.
I see it can't find its license and I can't help it.
I really need some help here.
Thanks in advance!
My OS is Windows 7, build 1100.
I installed the software and updated it. When prompted I pasted my licence key.
When the activation process started it said success, press OK to continue. When I pressed OK the process just died. I then restarted and tried to run HEM again. This time only the first screen of HEM pops up and the process dies.
I re-installed it, I stopped UAC, I run it as admin, I checked date and time, I don't have the file holdemmanager.exe.ltad or whatever it was, I did everything I could find in the FAQ and still it's not working.
Here are the contains of my reg.log file:
Thursday, August 13, 2009 1:19:02 PM: A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
Reason:
No compiled licenses found.
No licenses found in C:\Program Files\RVG Software\Holdem Manager.
Could not validate license "Small Stakes Edition (serial)" in HoldemManager.
This machine has not been activated.
Stopped looking for additional licenses.
Thursday, August 13, 2009 2:28:39 PM: A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
Reason:
No compiled licenses found.
No licenses found in C:\Program Files\RVG Software\Holdem Manager.
Could not validate license "Small Stakes Edition (serial)" in HoldemManager.
This machine has not been activated.
Stopped looking for additional licenses.
I see it can't find its license and I can't help it.
I really need some help here.
Thanks in advance!
My OS is Windows 7, build 1100.