ColmateQ
08-13-2009, 01:03 PM
1) What version of Holdem Manager are you using*eg 1.06.04 Beta 12?
Version 1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Playing on Stars, problem only with Stars, fine with NoiQ etc
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files*showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes C:\Program Files\PokerStars\HandHistory
5) Are the hands being imported into Holdem Manager?
No
5a) Do they import if you create a new database?
No
6) Have You Tried the Table*Finder and did it work?
Tried Table finder. It found table but then didn't import any data into the window. Suggested that it was attached as there was no option to attach the table
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Not on Vista
9) Have you attached the holdemmanager.config file?
Yes
Version 1.08.04
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
Playing on Stars, problem only with Stars, fine with NoiQ etc
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files*showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes C:\Program Files\PokerStars\HandHistory
5) Are the hands being imported into Holdem Manager?
No
5a) Do they import if you create a new database?
No
6) Have You Tried the Table*Finder and did it work?
Tried Table finder. It found table but then didn't import any data into the window. Suggested that it was attached as there was no option to attach the table
7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
Not on Vista
9) Have you attached the holdemmanager.config file?
Yes