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halfwarm
08-13-2009, 10:01 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

I only tried
stars


2a) Have you clicked the Start Auto Import Button?

Yes

3) Have you the settings exactly as per the FAQ for your site?

Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

C:\Users\Vincent\AppData\Local\PokerStars\HandHist ory\

5) Are the hands being imported into Holdem Manager?

Yes

5a) Do they import if you create a new database?

Yes

6) Have You Tried the Table Finder and did it work?

Yes, Yes

7) If you open the HH are they written in English?

Yes

8) If your using Vista have you UAC disabled?

Yes

9) Have you attached the holdemmanager.config file?

??

fozzy71
08-13-2009, 12:33 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

I only tried
stars
......

Please update to the latest beta from the link in my signature. If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 If that doesn't help, please answer these questions. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

halfwarm
08-14-2009, 04:47 AM
Thanks Fozzy!