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zzpike
08-13-2009, 10:00 AM
When u try to look at my holecards in reports i get this message.

fozzy71
08-13-2009, 12:34 PM
See if you are able to Fix that Index.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=168

zzpike
08-13-2009, 08:49 PM
I rebuild all index but still not working.. Still get the same message..

netsrak
08-14-2009, 05:08 AM
Then you should try to create a new database: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
and import the hands again.

zzpike
08-20-2009, 07:47 PM
Then you should try to create a new database: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
and import the hands again.

Tried that also but still same problem. I guess i had to reinstall HM and try to install again..

fozzy71
08-20-2009, 10:46 PM
Here are my cliff notes for backing up and reinstalling HM.


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98)

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. (http://www.holdemmanager.net/faq/?f=119) I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173)

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.


- When reinstalling HM, install the full setup, then the latest beta patch and finally your config folder if you want to use your previous hud configs.

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and other important files mentioned earlier.
2) Uninstall HM with Windows Control Panel
3) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and copy the config folder from step 1 and copy and overwrite it to your C:\Program Files\RVG Software\Holdem Manager\Config folder, and import any notes and hands/database.
9) Test if it works again for a while