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View Full Version : could not activare license at server



Memphis84
11-28-2011, 10:38 AM
Why i can't use HM? i bought it more than 1 year ago and today i try to open it...


License Failure Details
--------------------------------------------------
11/28/2011 2:36:58 PM
c1
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
Unexpected error while contacting http://www.holdemmanager.net/Authentication/LicenseServer.asmx.
Il contenuto della risposta rilevato dal client č di tipo 'text/html; charset=utf-8', invece del previsto 'text/xml'.
Richiesta non riuscita con messaggio di errore:
--
<html>
<head>
<title>Exception of type 'System.OutOfMemoryException' was thrown.</title>
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Lucida Console";font-size: .9em}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}
.error {margin-bottom: 10px;}
.expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
</style>
</head>

<body bgcolor="white">

<span><H1>Server Error in '/Authentication' Application.<hr width=100% size=1 color=silver></H1>

<h2> <i>Exception of type 'System.OutOfMemoryException' was thrown.</i> </h2></span>

<font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

<b> Description: </b>An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

<br><br>

<b> Exception Details: </b>System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.<br><br>

<b>Source Error:</b> <br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code>

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>

</td>
</tr>
</table>

<br>

<b>Stack Trace:</b> <br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>

[OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.]
System.Web.HttpRawUploadedContent..ctor(Int32 fileThreshold, Int32 expectedLength) +8752425
System.Web.HttpRequest.GetEntireRawContent() +148
System.Web.HttpRequest.get_InputStream() +28
System.Web.Services.Protocols.SoapServerProtocol.I nitialize() +683
System.Web.Services.Protocols.ServerProtocol.SetCo ntext(Type type, HttpContext context, HttpRequest request, HttpResponse response) +50
System.Web.Services.Protocols.ServerProtocolFactor y.Create(Type type, HttpContext context, HttpRequest request, HttpResponse response, Boolean& abortProcessing) +160
System.Web.Services.Protocols.WebServiceHandlerFac tory.CoreGetHandler(Type type, HttpContext context, HttpRequest request, HttpResponse response) +292
System.Web.Services.Protocols.WebServiceHandlerFac tory.GetHandler(HttpContext context, String verb, String url, String filePath) +212
System.Web.Script.Services.ScriptHandlerFactory.Ge tHandler(HttpContext context, String requestType, String url, String pathTranslated) +47
System.Web.HttpApplication.MapHttpHandler(HttpCont ext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig) +193
System.Web.MapHandlerExecutionStep.System.Web.Http Application.IExecutionStep.Execute() +93
System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously) +155
</pre></code>

</td>
</tr>
</table>

<br>

<hr width=100% size=1 color=silver>

<b>Version Information:</b>*Microsoft .NET Framework Version:2.0.50727.3615; ASP.NET Version:2.0.50727.3614

</font>

</body>
</html>
<!--
[OutOfMemoryException]: Exception of type 'System.OutOfMemoryException' was thrown.
at System.Web.HttpRawUploadedContent..ctor(Int32 fileThreshold, Int32 expectedLength)
at System.Web.HttpRequest.GetEntireRawContent()
at System.Web.HttpRequest.get_InputStream()
at System.Web.Services.Protocols.SoapServerProtocol.I nitialize()
at System.Web.Services.Protocols.ServerProtocol.SetCo ntext(Type type, HttpContext context, HttpRequest request, HttpResponse response)
at System.Web.Services.Protocols.ServerProtocolFactor y.Create(Type type, HttpContext context, HttpRequest request, HttpResponse response, Boolean& abortProcessing)
at System.Web.Services.Protocols.WebServiceHandlerFac tory.CoreGetHandler(Type type, HttpContext context, HttpRequest request, HttpResponse response)
at System.Web.Services.Protocols.WebServiceHandlerFac tory.GetHandler(HttpContext context, String verb, String url, String filePath)
at System.Web.Script.Services.ScriptHandlerFactory.Ge tHandler(HttpContext context, String requestType, String url, String pathTranslated)
at System.Web.HttpApplication.MapHttpHandler(HttpCont ext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
at System.Web.HttpApplication.MapHandlerExecutionStep .System.Web.HttpApplication.IExecutionStep.Execute ()
at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously)
--><!--
This error page might contain sensitive information because ASP.NET is configured to show verbose error messages using <customErrors mode="Off"/>. Consider using <customErrors mode="On"/> or <customErrors mode="RemoteOnly"/> in production environments.-->
--.

System Info
--------------------------------------------------

Timestamp: 2011-11-28T14:36:58 / 2011-11-28T15:36:58
Entry Assembly: HoldemManager, Version=1.11.5.5023, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 32-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4952
Process Bitness: 32-bit
Culture: en-US / it-IT
Encoding: Europa occidentale (Windows)
IIS Available: True
Machine Code: Y2SE9-GU1K9-JRCMV-3UKTW-UJUGV-S3DVT

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.5023 / 1.11.5.5023 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 4952 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 4952 (win7RTMGDR 050727-4900) for .NET 2.0 (win7RTMGDR 050727-4900)
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.resources\2.0. 0.0_it_b77a5c561934e089\System.resources.dll

System.Web
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Web.Services.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Web.Services.r esources\2.0.0.0_it_b03f5f7f11d50a3a\System.Web.Se rvices.resources.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_it_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

xg27m93e *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)



------------------

License Failure Details
--------------------------------------------------
11/28/2011 2:38:07 PM
c1
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
Unexpected error while contacting http://www.holdemmanager.net/Authentication/LicenseServer.asmx.
Il contenuto della risposta rilevato dal client č di tipo 'text/html; charset=utf-8', invece del previsto 'text/xml'.
Richiesta non riuscita con messaggio di errore:
--
<html>
<head>
<title>Exception of type 'System.OutOfMemoryException' was thrown.</title>
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Lucida Console";font-size: .9em}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}
.error {margin-bottom: 10px;}
.expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
</style>
</head>

<body bgcolor="white">

<span><H1>Server Error in '/Authentication' Application.<hr width=100% size=1 color=silver></H1>

<h2> <i>Exception of type 'System.OutOfMemoryException' was thrown.</i> </h2></span>

<font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

<b> Description: </b>An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

<br><br>

<b> Exception Details: </b>System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.<br><br>

<b>Source Error:</b> <br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code>

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>

</td>
</tr>
</table>

<br>

<b>Stack Trace:</b> <br><br>

<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>

[OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.]
System.Web.HttpRawUploadedContent..ctor(Int32 fileThreshold, Int32 expectedLength) +8752425
System.Web.HttpRequest.GetEntireRawContent() +148
System.Web.HttpRequest.get_InputStream() +28
System.Web.Services.Protocols.SoapServerProtocol.I nitialize() +683
System.Web.Services.Protocols.ServerProtocol.SetCo ntext(Type type, HttpContext context, HttpRequest request, HttpResponse response) +50
System.Web.Services.Protocols.ServerProtocolFactor y.Create(Type type, HttpContext context, HttpRequest request, HttpResponse response, Boolean& abortProcessing) +160
System.Web.Services.Protocols.WebServiceHandlerFac tory.CoreGetHandler(Type type, HttpContext context, HttpRequest request, HttpResponse response) +292
System.Web.Services.Protocols.WebServiceHandlerFac tory.GetHandler(HttpContext context, String verb, String url, String filePath) +212
System.Web.Script.Services.ScriptHandlerFactory.Ge tHandler(HttpContext context, String requestType, String url, String pathTranslated) +47
System.Web.HttpApplication.MapHttpHandler(HttpCont ext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig) +193
System.Web.MapHandlerExecutionStep.System.Web.Http Application.IExecutionStep.Execute() +93
System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously) +155
</pre></code>

</td>
</tr>
</table>

<br>

<hr width=100% size=1 color=silver>

<b>Version Information:</b>*Microsoft .NET Framework Version:2.0.50727.3615; ASP.NET Version:2.0.50727.3614

</font>

</body>
</html>
<!--
[OutOfMemoryException]: Exception of type 'System.OutOfMemoryException' was thrown.
at System.Web.HttpRawUploadedContent..ctor(Int32 fileThreshold, Int32 expectedLength)
at System.Web.HttpRequest.GetEntireRawContent()
at System.Web.HttpRequest.get_InputStream()
at System.Web.Services.Protocols.SoapServerProtocol.I nitialize()
at System.Web.Services.Protocols.ServerProtocol.SetCo ntext(Type type, HttpContext context, HttpRequest request, HttpResponse response)
at System.Web.Services.Protocols.ServerProtocolFactor y.Create(Type type, HttpContext context, HttpRequest request, HttpResponse response, Boolean& abortProcessing)
at System.Web.Services.Protocols.WebServiceHandlerFac tory.CoreGetHandler(Type type, HttpContext context, HttpRequest request, HttpResponse response)
at System.Web.Services.Protocols.WebServiceHandlerFac tory.GetHandler(HttpContext context, String verb, String url, String filePath)
at System.Web.Script.Services.ScriptHandlerFactory.Ge tHandler(HttpContext context, String requestType, String url, String pathTranslated)
at System.Web.HttpApplication.MapHttpHandler(HttpCont ext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
at System.Web.HttpApplication.MapHandlerExecutionStep .System.Web.HttpApplication.IExecutionStep.Execute ()
at System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously)
--><!--
This error page might contain sensitive information because ASP.NET is configured to show verbose error messages using <customErrors mode="Off"/>. Consider using <customErrors mode="On"/> or <customErrors mode="RemoteOnly"/> in production environments.-->
--.

System Info
--------------------------------------------------

Timestamp: 2011-11-28T14:38:07 / 2011-11-28T15:38:07
Entry Assembly: HoldemManager, Version=1.11.5.5023, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 32-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4952
Process Bitness: 32-bit
Culture: en-US / it-IT
Encoding: Europa occidentale (Windows)
IIS Available: True
Machine Code: Y2SE9-GU1K9-JRCMV-3UKTW-UJUGV-S3DVT

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.5023 / 1.11.5.5023 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 4952 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 4952 (win7RTMGDR 050727-4900) for .NET 2.0 (win7RTMGDR 050727-4900)
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.resources\2.0. 0.0_it_b77a5c561934e089\System.resources.dll

System.Web
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Web.Services.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Web.Services.r esources\2.0.0.0_it_b03f5f7f11d50a3a\System.Web.Se rvices.resources.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_it_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

xg27m93e *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)

Patvs
11-28-2011, 11:05 AM
Is Windows 7 updated to Service Pack 1?
Run a manual Windows Update and install all .net framework updates.

Or manually install .net framework 4.0

Read: http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager

Gothman
11-28-2011, 03:44 PM
Got the exact same problem, Windows 7 totally up to date and .net 4 is installed.

Alobar
11-28-2011, 03:46 PM
same issue here, windows is up to date, no changes have been made to my computer since I used HEM last.

Gothman
11-28-2011, 03:47 PM
Did a reset all profiles on my HEM Account, able to get in now.

payday
11-28-2011, 03:47 PM
Same problem here. Seems your webserver has a problem. When I open DeployLX|LicensingŪ Server Web Service (http://holdemmanager.net/Authentication/LicenseServer.asmx) in a browser it displays the System.OutOfMemoryException server error. Btw. is my HM license checked everytime I start HM?

payday
11-28-2011, 03:49 PM
Lol, it's working now for me too. Didn't do anything.

Alobar
11-28-2011, 03:50 PM
yeah works now, did nothing. Guess it was server issue

Patvs
11-29-2011, 05:12 AM
We had a temporary issue with our license server which is now resolved and we apologize for any inconvenience caused. If you have not already done so please try running Holdem Manager again. If you continue to have this error, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.