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BRENDL12
08-12-2009, 05:22 PM
I'm trying to set ongame for HEM and i'm followin the FAQ but i'm stuck here

. Confirm that your hand histories are saving to C:\Users\%USERPROFILE%\AppData\Local\P5\<YourSiteName>\handhistory

I dont have APPDATA and its not cause it's french...

fozzy71
08-12-2009, 07:13 PM
How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)

BRENDL12
08-12-2009, 08:26 PM
Thanks man, work out perfectly!

Now I've got another problem, hands are importing but no stats are shown on the table..

fozzy71
08-12-2009, 08:33 PM
Please update to the latest beta from the link in my signature. If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 If that doesn't help, please answer these questions. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

BRENDL12
08-13-2009, 09:02 AM
My hud is working for all sites except ONGAME

1. 1.09 beta 24
2. ongame
4. hands are importing correctly

mitjajebiga
08-13-2009, 10:15 AM
Hi, i got a problem with HEM, i canoot see any of the hand history , and no player name above , when i click on edit and tipe in my name , nothing happens. it doesnt found nothing.
i have the newest beta patch, postSqy 8.4 and playin on ongame, windows 7 on my PC.

ddd68
08-13-2009, 10:42 AM
Few days ago strange problem appear. When i click autoimport import starts after ~15-20 minutes, and importing is very slow - 3.5h\s, early it was 30 h\s. I play on Ongame and use latest beta.

fozzy71
08-13-2009, 11:11 AM
My hud is working for all sites except ONGAME

1. 1.09 beta 24
2. ongame
4. hands are importing correctly

Please answer all 8 of the questions and post your config file.


Hi, i got a problem with HEM, i canoot see any of the hand history , and no player name above , when i click on edit and tipe in my name , nothing happens. it doesnt found nothing.
i have the newest beta patch, postSqy 8.4 and playin on ongame, windows 7 on my PC.

There are 0 Players in your database. You have to manually import some of your archived hands before you can search for your own name.

mitjajebiga
08-13-2009, 11:40 AM
Please answer all 8 of the questions and post your config file.



There are 0 Players in your database. You have to manually import some of your archived hands before you can search for your own name.


But i dont have arhived hans, did a clean install of windows. what now ? i wont to start fresh no previous hands... ?

BRENDL12
08-14-2009, 07:52 AM
Please answer all 8 of the questions and post your config file.



There are 0 Players in your database. You have to manually import some of your archived hands before you can search for your own name.


5) yes
6) no
7) yes
8) yes

netsrak
08-14-2009, 08:34 AM
@mitja... you have to play and import at least one hand to configure your player name

@brendl12 For Ongame it may be necessary to uncheck the import subfolders setting in the auto-import configuration. And you should delete the handhistory file once before the next try and you should make sure that your ongame clients is run as administrator.
Please try the table finder too:
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

BRENDL12
08-14-2009, 04:13 PM
ok good now I have the stats, but I have the same problem I had with Party, Its the wrong layout its out there.. Remember when you help me with table viewer

fozzy71
08-14-2009, 07:16 PM
ok good now I have the stats, but I have the same problem I had with Party, Its the wrong layout its out there.. Remember when you help me with table viewer

See if this FAQ helps.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=135

The key steps are creating your custom layouts, and assigning the default to a site you dont play, on the Use For: tab. Then you set up your custom configs for the proper site, game, table type. Make sure you don't set any conflicting rules or you will force HM to show the default HUD.

If you want to upload your \rvg software\holdem manager\config\prefs.xml file, I will take a look at it later tonight or first thing tomorrow, to see if I can find the problem.

BRENDL12
08-15-2009, 08:07 AM
done

BRENDL12
08-16-2009, 04:00 PM
gump

fozzy71
08-16-2009, 05:06 PM
5) yes
6) no
7) yes
8) yes


done

Sorry I missed this somehow yesterday. :(


Your problem is on the Use For: tab. I am assuming that you are only playing at Party, because of your post:


BRENDL12

ok good now I have the stats, but I have the same problem I had with Party, Its the wrong layout its out there..


Here is how you had the Use For: tab set up, and why it was wrong:

This is your Default config, that you have mistakenly set to Party.

http://i207.photobucket.com/albums/bb176/fozzy71/HMHUD/hmhud-brendl12-use4default.png


You need to set this to a site you never play at:

http://i207.photobucket.com/albums/bb176/fozzy71/HMHUD/hmhud-brendl12-use4default2fix.png



Here is your custom HU config, which is set up for only HU NL cash, and HU Tourneys, at any site you play on:

http://i207.photobucket.com/albums/bb176/fozzy71/HMHUD/hmhud-brendl12-use4hu.png


Now your custom config will display on those 2 types of HU tables, and any other table not defined on the Use For: tab will use the default HUD config:


HU Table using the HU config:

http://i207.photobucket.com/albums/bb176/fozzy71/HMHUD/hmhud-brendl12-prefs-HU-HU.png


6 max table using the Default config, because there is no custom hud config assigned to it.:

http://i207.photobucket.com/albums/bb176/fozzy71/HMHUD/hmhud-brendl12-prefs-dft-6m.png

BRENDL12
08-16-2009, 07:07 PM
I'm trying to set ongame on my laptop... and one thing happened... files are importing but no hand.....

But theres the hand history files in my hand history ongame folder...

BRENDL12
08-16-2009, 07:33 PM
Hmmmm I've got couple little things to fix, should take 15min on live help if someone would like to help me with table viewer

thanks

fozzy71
08-16-2009, 08:09 PM
I'm trying to set ongame on my laptop... and one thing happened... files are importing but no hand.....

What does this mean? There is 'no hand' where? On the reports tab? Have you selected the proper screen name to search for?



But theres the hand history files in my hand history ongame folder...


Please try changing your Options > Misc Options > Change Archive Duration from 15 to 5 minutes. Close your poker client(s), then close HM and the Table Manager. Open your poker site HH folder and 'Cut' any HH files in there, and 'Paste' them into your \HMArchive folder, and/or a new folder on your desktop, so you can try to manually import them again. Restart HM and the site. If possible, try to make sure you close down your poker client in the future, before you close HM.


Hmmmm I've got couple little things to fix, should take 15min on live help if someone would like to help me with table viewer

thanks

Sorry, but I have 2 scheduled already tonight. Fabio and netsrak are both in Germany, so they are likely sleeping or getting ready for bed. If you still need assistance tomorrow evening I should be available.

BRENDL12
08-16-2009, 08:10 PM
It says that it's importing 2 files... but it's says Importing hand: 0

It doing that for Party too n my laptop right now, and my friend too

BRENDL12
08-16-2009, 08:15 PM
this

fozzy71
08-16-2009, 09:13 PM
My hud is working for all sites except ONGAME

1. 1.09 beta 24
2. ongame
4. hands are importing correctly

Why does your HM in the screen shot say version 1.08.04??

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.


To reimport your hands:

Close your poker client(s), then close HM and the Table Manager. Open your poker site HH folder and 'Cut' any HH files in there, and 'Paste' them into your \HMArchive folder, and/or a new folder on your desktop, so you can try to manually import them again.

Restart HM > Import From Folder > point to your desktop folder.

After it is done, you will want to copy the files in the folder on the desktop to your \HMArchive folder. HM doesn't move HHs when you use the Import From Folder option, like it does for auto import.

BRENDL12
08-16-2009, 09:14 PM
yeah I did upgrade after that but dont still work

netsrak
08-17-2009, 03:25 AM
Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer (http://www.teamviewer.com) session.

netsrak
08-17-2009, 12:32 PM
Solved via Teamviewer: the problem was the skin goalwin.

Adding the line
10,goalwin.exe
to exenames.txt fixed it (thanks to Fabio)

pelissimo
08-17-2009, 03:38 PM
My hem worked 3days ago normally..Today it doesnt? I play in goalwin (ongame) and i dont know what to do..=( Cannot play without =)

fozzy71
08-17-2009, 06:47 PM
My hem worked 3days ago normally..Today it doesnt? I play in goalwin (ongame) and i dont know what to do..=( Cannot play without =)

Please update to the latest beta from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73

If that doesn't help, please answer these questions. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

spencer12
09-05-2009, 06:01 PM
Solved via Teamviewer: the problem was the skin goalwin.

Adding the line
10,goalwin.exe
to exenames.txt fixed it (thanks to Fabio)

i am with goalwin and the hud is not working, i only been able to import hand by going to import files-archive files.. the auto import doesnt work even if i have hand in my hand history files

- yes a have the last beta version

fozzy71
09-05-2009, 06:57 PM
i am with goalwin and the hud is not working, i only been able to import hand by going to import files-archive files.. the auto import doesnt work even if i have hand in my hand history files

- yes a have the last beta version

Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Post the answers in a new thread on the HM Forums - http://www.holdemmanager.net/forum/index.php