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View Full Version : HUD PokerStars doesn't work



henkie
08-12-2009, 11:05 AM
When playing on pokerstars, huds don't show up. when playing on everest everything works fine...



1) What version of Holdem Manager are you using ? 1.08.04b

2) What Poker Site are you playing on and does the problem occur on more than 1 site? PLAYING ON EVEREST AND POKERSTARS BUT PROBLEM ONLY OCCURS ON POKERSTARS. ON EVEREST EVERYTHING WORKS FINE.

2a) Have you clicked the Start Auto Import Button?YES

3) Have you the settings exactly as per the FAQ for your site?YES

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? C:\Program Files\PokerStars\HandHistory\

5) Are the hands being imported into Holdem Manager? NO!

5a) Do they import if you create a new database? NO!

6) Have You Tried the Table Finder and did it work? TABLE MANAGER FINDS THE TABLES HIMSELF BUT DOESN'T SHOW ANY PLAYED HANDS OR PLAYERS

7) If you open the HH are they written in English? YES

8) If your using Vista have you UAC disabled? USING XP

9) Have you attached the holdemmanager.config file? ?

Mike chops
08-12-2009, 11:54 AM
the folder is wrong


When playing on pokerstars, huds don't show up. when playing on everest everything works fine...



1) What version of Holdem Manager are you using ? 1.08.04b

2) What Poker Site are you playing on and does the problem occur on more than 1 site? PLAYING ON EVEREST AND POKERSTARS BUT PROBLEM ONLY OCCURS ON POKERSTARS. ON EVEREST EVERYTHING WORKS FINE.

2a) Have you clicked the Start Auto Import Button?YES

3) Have you the settings exactly as per the FAQ for your site?YES

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? C:\Program Files\PokerStars\HandHistory\your screen name

5) Are the hands being imported into Holdem Manager? NO!

5a) Do they import if you create a new database? NO!

6) Have You Tried the Table Finder and did it work? TABLE MANAGER FINDS THE TABLES HIMSELF BUT DOESN'T SHOW ANY PLAYED HANDS OR PLAYERS

7) If you open the HH are they written in English? YES

8) If your using Vista have you UAC disabled? USING XP

9) Have you attached the holdemmanager.config file? ?

fozzy71
08-12-2009, 01:05 PM
the folder is wrong

There is more wrong than just that:


When playing on pokerstars,.....


1) What version of Holdem Manager are you using ? 1.08.04b
.....

Please update to the latest beta from the link in my signature.

henkie
08-13-2009, 04:17 AM
i updated to that latest beta... and it works now...

thanks a lot!