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View Full Version : sessions tab:all hand histories not shown



dan233
11-26-2011, 09:43 AM
Hi
In sessions tab,in the graphic format HH list on the lower half of HEM,the hand histories for one of the sites arent shown when using an alias for 2 different sites (while playing on these 2 different sites at the same time).
The hands seem to be taken into account in the upper list though.
what s wrong?
I do have "all" selected. No other boxes ticked.
I play on eurosportbet.fr (ongame) and betclic.fr (same as everest)
regards

Patvs
11-28-2011, 02:58 AM
set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)

clear filters (even though it appears no filters are selected)


Can you see them when you don't use the ALIAS but select the two hero's separately?

dan233
11-30-2011, 08:15 PM
hi
Yes I can see them when I have hero selected seperately (without joining them with an alias)

Patvs
12-01-2011, 12:48 AM
Do you play on both sites in the same currency?
Which currency?

Can you email us one handhistory of each site, so we can try to duplicate the problem to support@holdemmanager.com

dan233
12-01-2011, 07:57 AM
they re the same currency (euros)
I ll send you the hand histories