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voodoopriester
11-26-2011, 05:59 AM
notecaddy is not able to make any notes with my pkr files: it starts and afterfinishing it has 0 notes added with error messages:

error processing hand: Invalid text file/unsupported poker room:

any suggestions?

nilaynilay
11-26-2011, 07:42 PM
pls copy paste the entire log you get from the error icon and send it to nilay@notecaddy.com with link to this thread



http://forums.holdemmanager.com/attachments/general-support/37261d1322007728-official-notecaddy-hm-app-thread-warnings.png

voodoopriester
11-27-2011, 09:22 AM
i've reseted the notecaddy notes (without ever importing any) and it worked. (got only very less errors) so its solved i guess

nilaynilay
11-27-2011, 09:25 AM
awesome