View Full Version : HEM problem after install on other computer
J. Bourne
08-11-2009, 10:39 AM
Hi
I just finally finished installing HEM on my new laptop.
But apparantly this has caused an error on my HEM on my old machine.
Can you help?
J. Bourne
08-11-2009, 10:41 AM
ooops, I guess you wont understand 2nd half of the error message.
It says something like: "Unable to read date from the transport connection: An existing connection was forced to quit by an external host."
fozzy71
08-11-2009, 10:51 AM
See if any of this stuff helps:
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171
http://www.holdemmanager.net/forum/showthread.php?t=8261
If it does not, please let me know so we can assist you getting it to reconnect.
J. Bourne
08-11-2009, 10:52 AM
btw
I am running vista on this computer and uac is off.
screen shot shows what I get when I press ok ín the previous screen shot.
I also looked as this thread, but it doesnt sem to nail my problem:
http://64.77.69.66/forum/showthread.php?t=15365&highlight=error+open+database
I am pretty sure that the problem has been caused directly by my installation of HEM on my new laptop. I have been running HEM for about 9 months now on this computer (desktop) and havent had any problems. And this is the first time I open HEM after completing the installation on my laptop (yesterday). I have used the same license code for both computers. But actually I might have chosen pc# 2 for both of them, could this have caused the problem?
fozzy71
08-11-2009, 10:58 AM
...
I also looked as this thread, but it doesnt sem to nail my problem:
http://64.77.69.66/forum/showthread.php?t=15365&highlight=error+open+database
If you have already tried FAQ 34 and 171 with no luck, please try steps 4-9 here:
http://www.holdemmanager.net/forum/showthread.php?t=8261
If that doesn't work, please email fabio@holdemmanager.net, with a link to this thread, and your forum name, so you can schedule a Teamviewer session. Download and install the Teamviewer software using all the default settings.
J. Bourne
08-11-2009, 12:48 PM
Thanks a lot for great support as usual.
btw: I worked it out with FAQ #171
George Jackson
08-11-2009, 02:13 PM
Thanks a lot for great support as usual.
btw: I worked it out with FAQ #171
do you have your databases networked ??
J. Bourne
08-12-2009, 07:30 PM
No.
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