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View Full Version : Stats dont display on Ongame for tourney



soltantgris
08-11-2009, 09:48 AM
Hey,

Everything is fine, except with Redkings (ongame) tourney. Im unable to get the stats displayed at the table. No problem for CG, or for tourney on other sites like Tilt or Stars.

PLz help !

netsrak
08-11-2009, 10:19 AM
Is your Ongame client in english?

Does the table finder work? http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

soltantgris
08-16-2009, 06:58 PM
Is your Ongame client in english?

Does the table finder work? http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

If that doesn't help, please answer and post these questions:

Holdem Professional 1.09 beta 21

I did all the step.

The hands are imported correctly. Im able to look at the stats in hldem manager, but still the stats are not showed at table.

1950

netsrak
08-17-2009, 03:22 AM
Please try updating to the latest beta version 1.09.24 from the link in my signature.

Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

If that doesn't help please post screenshots of the not working table, the table manager and the windows explorer view of the folder importing\hud data

soltantgris
08-17-2009, 12:28 PM
Please try updating to the latest beta version 1.09.24 from the link in my signature.

Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

If that doesn't help please post screenshots of the not working table, the table manager and the windows explorer view of the folder importing\hud data

Hum how I do to run it as admin ? It's now set to run as me (im I admin ?!?). Shame on me but i dont know how to do that.

fozzy71
08-17-2009, 12:49 PM
Turning off UAC should be sufficient, in my experience.

soltantgris
08-17-2009, 01:37 PM
Turning off UAC should be sufficient, in my experience.

Window XP

netsrak
08-17-2009, 02:44 PM
Please post a screenshot of the table, the table manager and the folder importing\hud data

soltantgris
08-17-2009, 03:36 PM
http://img3.imageshack.us/img3/7007/voilak.th.png (http://img3.imageshack.us/i/voilak.png/)

soltantgris
08-17-2009, 03:37 PM
Please TeamViewer me !!! A friend of mine, who know well those things, dont understand what is going on too :(

netsrak
08-18-2009, 03:23 AM
Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer (http://www.teamviewer.com) session.