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View Full Version : Purge not working in all builds!



Excalibur
11-25-2011, 08:31 AM
I've been trying to purge off my 800k hands and it doesn't work. I tried purging on every new releases and it doesn't work. After selecting what I want to purge it shows its starting and it remains that for unless you ctr+alt+del and force shutdown HM2.

It keeps showing:
Deleting hands.
[--------------] (bar)
Work in progress. Please stand by...

It will never finish (I was waiting 7 hours!!!) unless you force shutdown HM2.

Patvs
11-26-2011, 01:20 AM
Which PostgreSQL version are you using?
Is it installed to the default install folder?

Excalibur
11-26-2011, 07:02 AM
Version 8.4 in folder program files.

Q6600
3GB RAM
Windows 7 Ultimate 32bit

DogNamedBluff
11-27-2011, 05:17 AM
Please reproduce the issue. Then:

Close HM2 and send the log file to hm2support@holdemmanager.com with a link to this thread.

Where is my log file?

7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

Thank you.