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med2videk
11-24-2011, 08:14 PM
Hello,
I started to play CG on ipoker. Hand seem to be importing into HEM, and Table manager has the table displayed, but table manager shows it as 0 players, and no stats are actually displayed. I can see the stats and all imported hands in HEM, and i can see the HUD in the hand replayer, but just not at the table.

I also play on pokerstars and there i have no problem.

Thank you,

Patvs
11-25-2011, 04:02 AM
Make sure the lobby language of the pokerclient is in English.
Try using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

med2videk
11-25-2011, 07:51 AM
Yes, the loby is in english and the table finder detects the tables automaticly. But nothing shows at the table.

med2videk
11-25-2011, 11:21 AM
I have just upgraded to HEM 2 (trial), imported HH with no problem. But when i open a table on iPoker, HEM 2 calls a system error end shut down. :( This happens when i have the HUD turned on.

Patvs
11-26-2011, 12:39 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.