Large popup with all stats wont stay open HM2

[thinslicer]

Hi, I am trying to have the large popup with all stats stay open during game play on merge. In HM1, I just click on the stats then move it to the side with right click and it will stay open. In HM2, this doesn't work, I can click to see the large popup with preflop,postflop, etc stats but cannot get it to stay open, and I been searching and working with the options to solve this problem, but wasnt able to find the solution.

Please help, thanks.

[DogNamedBluff]

Please try right clicking it. Thank you.

[thinslicer]

Please try right clicking it. Thank you.

Right clicking does not work. The large popup goes away as soon as I click on something else like on the poker client. In HM 1, it would stay put. Perhaps this is due to black chip poker, or windows 7 settings?

[udbrky]

It stays on top when I checked it.


Please make sure that your windows is uptodate, all service packs and windows updates installed.
Uninstall your current NetFramework version with this tool: http://videos.holdemmanager.com/dotnetfx_cleanup_tool.zip
and download the NET installer and run it
For XP / Vista http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe
For Win7 - NET4 Download: Microsoft .NET Framework 4 (Web Installer) - Microsoft Download Center - Download Details (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992&displaylang=en)

[glilley]

I have this problem with Merge as wellusing Vista. Additionally sometimes the large popup sticks to my cursor and it moves around the screen when I move my cursor even though I am not holding down the mouse keys. I tried the suggested solution but it had no effect. BTW, if you have Vista, I think you mean to download version 4 of dot net. HM2 doesn't work at all with version 3.5 as suggested.

[DogNamedBluff]

Please export your HUD's in HUD Options.

Then delete the prefs file in the config folder in

7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files and sytem files and folders: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Showing hidden files and sytem files and folders:
Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)
Please reinstall Microsoft .NET Framework

Uninstall your current NetFramework version with this tool: http://videos.holdemmanager.com/dotnetfx_cleanup_tool.zip
and download the NET installer and run it
Download: Microsoft .NET Framework 4 (Web Installer) - Microsoft Download Center - Download Details (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992&displaylang=en)

Finally in your Control Panel make sure Windows and the Microsoft .NET Framework is fully updated again until 'No New Important Updates are Found', including Internet Explorer (even if you use a different web browser). Please bear in mind this may require more than one restart of your PC.

Reinstall HM2

If you continue to have problems, please reproduce the problem and attach your log.txt file.

Please 7-Zip (http://www.7-zip.org) the file before attaching it, as sometimes text files can become corrupted as attachments.
XP:
c:\documents and settings\{username}\application data\HoldemManager
7/vista
c:\users\{username}\appdata\roaming\HoldemManager
Enable the option to see Hidden Files and Disable “Hide protected operating system files”: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html) - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

Thank you.