PDA

View Full Version : Buying and downloading HEM



Jaiteh
08-09-2009, 12:24 PM
Hi, I tried to get HEM today, and I paid for the full version straight away for $80, and then tried to download. But then it's says its just a 15 days trial version? What should I do to get my full version of HEM then?

I really appriciate any help I get, as I have no clue about use of programs like this. Thanks in advance guys.

fozzy71
08-09-2009, 12:29 PM
The 15 day trial is fully functioning. You should receive your unlock code in the email, in 12 - 24 hours. If you haven't received it at that time, please email sales@holdemmanager.net to get it resolved.

Jaiteh
08-09-2009, 01:03 PM
Ok, thanks for info.

I have now gotten it to work, but I dont get any stats on the players when I play at the table. What to do?

fozzy71
08-09-2009, 01:44 PM
Ok, thanks for info.

I have now gotten it to work, but I dont get any stats on the players when I play at the table. What to do?

Please update to the latest beta from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)