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View Full Version : NC not working on HEM 2 for me(resolved)



antneye
11-23-2011, 12:31 PM
I am a basic user and for some reason note caddy is no longer showing notes for me. At one point it worked, then I turned it off for a bit and then I turned it back on, but it will not display any notes. When I play the notecaddy window shows up but it is totally blank and not returning any info on hands or ntoes.

Any clues?

nilaynilay
11-23-2011, 03:38 PM
Could you pls try with a new database. just import about 5k hands or so. if that doesnt work del the caddysettings.xml

use this for ref to reach the correct folder
FAQ, TIPS AND TRICKS(beta) (http://assaultwareforums.com/showthread.php?1088-FAQ-TIPS-AND-TRICKS%28beta%29)

if no joy pm me for a team view.

antneye
11-23-2011, 03:58 PM
Could you pls try with a new database. just import about 5k hands or so. if that doesnt work del the caddysettings.xml

use this for ref to reach the correct folder
FAQ, TIPS AND TRICKS(beta) (http://assaultwareforums.com/showthread.php?1088-FAQ-TIPS-AND-TRICKS%28beta%29)

if no joy pm me for a team view.

I'll try this over the next day or so and get back to you. With the holiday tomrrow I'm not sure how patient my wife will be if I am playing with HEM2 while she is cleaning the house :)

nilaynilay
11-23-2011, 04:01 PM
I'll try this over the next day or so and get back to you. With the holiday tomrrow I'm not sure how patient my wife will be if I am playing with HEM2 while she is cleaning the house :)

Wifey First ofc :)

btw small change. first try to get a log while its taking notes. then del the settings file. then do the new db test.

even if resolved email me logs and observations at nilay@notecaddy.com

antneye
11-23-2011, 04:54 PM
not sure I am getting this. It is not taking any notes at all from what I can tell...i just get a blank notecaddy window during gameplay that I end up closing since it is doing nothing.

nilaynilay
11-23-2011, 04:58 PM
yes but it will be writing a log(if enabled) in the background which should tell us why it stalls.

u can enable logs from file-settings
http://assaultwareforums.com/showthread.php?477-How-to-make-a-log-and-send-it-to-support

lemme know

antneye
11-27-2011, 10:03 AM
My apologies....I never captured a log but I did do a re-import into a new d-base and it started working. I got sidetracked on another issue that caused me to re-import and all of a sudden I had note-caddy working.