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zolicoeur
08-09-2009, 06:53 AM
1) What version of Holdem Manager are you using ?

1.09 beta 23 a

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

Pokerstars

2a) Have you clicked the Start Auto Import Button?

YES

3) Have you the settings exactly as per the FAQ for your site?

YES

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

YES

5) Are the hands being imported into Holdem Manager?

YES

5a) Do they import if you create a new database?

YES

6) Have You Tried the Table Finder and did it work?

Table Manager doesn't open at all !

7) If you open the HH are they written in English?

YES

8) If your using Vista have you UAC disabled?

I'm not using VISTA

9) Have you attached the holdemmanager.config file?

YES

netsrak
08-09-2009, 11:47 AM
If you are playing SnGs or MTTs your complete Pokerstars Client must be in english.

If you click Auto-Import and the table manager is not started please try to start hmhud.exe manually from the HM installation folder.
In this case its a spyware / security / firewall software problem. You should disable everything for a test.

zolicoeur
08-09-2009, 12:23 PM
OK, it works when I launch HUD.exe and i put my PS client all in english. TY.