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manila re
11-23-2011, 03:38 AM
Took on the 30 day trial of HEM2 getting error messages on startup and when trying to get program to display table stats what does this mean?

HudFuncsApp.exe -Entry Point Not Found (The procedure entry point IsThreadDesktopComposited could not be located in the dynamic link library USER32.dll.)

DogNamedBluff
11-23-2011, 05:11 AM
Next time the issue occurs:

Close HM2

Then send the log file to hm2support@holdemmanager.com with a link to this thread.

Where is my log file?

7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

Thank you.

manila re
11-23-2011, 06:08 AM
Next time the issue occurs:

Close HM2

Then send the log file to hm2support@holdemmanager.com with a link to this thread.

Where is my log file?

7: C:\Users\{username}\AppData\Roaming\HoldemManager\

Showing hidden files: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

Showing hidden files: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)

Thank you. How do I retrieve this file to send it through?

DogNamedBluff
11-23-2011, 06:50 AM
If you enable hidden files, you should be able to attach the file to an email. Actually we need the hudfuncsapp log from C:\Users\{username}\AppData\Roaming\HoldemManager\ Chat
Thank you

manila re
11-23-2011, 10:54 AM
still no luck I can'ttrack this file or folder or whatever anywhere.Is there a fail safe way of going about it/Do I need to redownload?Will this be happenning with the full version if I do decide to purchase it?( this is completely dependant on the products features and ergonomics.Poker Tracker has been recommended to me also But I have not looked into it as it seems HEM2 is the dominant player in the market.Please help or guide me to the solution.Thankyou

Patvs
11-24-2011, 04:06 AM
First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://rvgsoftware.fileburst.com/images/hidden.jpg


Then attach the hudfuncsapp log from C:\Users\{username}\AppData\Roaming\HoldemManager\ Chat file
and email it to support@holdemmanager.com

Which Windows version are you using?