View Full Version : Microgaming/Prima Problem

07-13-2008, 01:24 PM
Has anyone just noticed that HEM won't read the HH database file now? HUD recognizes that I have tables open, but won't put up any stats because it's not reading the HH db file.


07-13-2008, 01:53 PM
There was a patch released for this. Make sure you have this version http://www.rvgsoftware.com/hm/hm1.6.exe

Then if it still dosent work delete your auto import folder and follow this section to add it again:

07-15-2008, 05:10 PM
There was a patch released for this. Make sure you have this version http://www.rvgsoftware.com/hm/hm1.6.exe

Then if it still dosent work delete your auto import folder and follow this section to add it again:

I have a problem like this. But when i go on autoimport, i find hand history, but it cant get HH from there, i need to find gamehistory file and that file i just find on "import files" so i hve to press import files and gamehistory all the time. Help=?

07-15-2008, 06:27 PM
Make sure you have the latest download from the Release section of the forum.

First you should create a folder where your processed files will be moved to when Holdem Manager is finished with. Save it to a location like My Document\Processed and remember where it is because you’ll need it in a later step.

In Holdem Manager go to Options > Configure Auto Import Folder. Then click on Add Folder and you should see a window with Folder Name and Move Folder.

For Folder Name click the select button and navigate to the folder where your Hand Histories or Mined Hands are been saved to on your hard drive and click ok. It should usually look like:


NB: MAKE SURE SUBFOLDERS ARE NOT SELECTED. Then to speed things up there’s a feature that moves any files that have been processed to another folder so Holdem Manager doesn’t need to scan through thousands of files to see if they have been processed.. We should have already setup this folder in the 1st step so now tick the box “Move Files After Import” and click the lower select box and navigate to the My Documents\Processed folder. Click Save and repeat the process for any other folders you need Holdem Manager to import from.

If this dosent work Try deleting the gamehistory.dat file and restarting HM and try again

04-21-2009, 01:10 PM
I did the things mentioned above but it didnt work.Is there some way someone can fix this for me on this forum?

kind regards


04-21-2009, 01:13 PM
Please answer these questions http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

04-21-2009, 01:28 PM
It works on pokerstars,betfair only not on unibet. Did al the steps for microgaming

04-21-2009, 04:20 PM

[IMG]http://img261.imageshack.us/img261/9242/mape.th.jpg (http://img261.imageshack.us/my.php?image=mape.jpg)

Pictures of the directory of unibet where you can see that the data file is there +my import folder

04-22-2009, 10:10 AM
Please answer these questions http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Can you answer those questions please so i can help you

04-22-2009, 11:19 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.07 is the version
2) What Poker Site are you playing on and does the problem occur on more than 1 site?
On unibet,and im playing on betfair,pokerstars and full tilt and it works there.
2a) Have you clicked the Start Auto Import Button?
3) Have you the settings exactly as per the FAQ for your site?
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes the data file is getting bigger while im playing
5) Are the hands being imported into Holdem Manager?
No Hm sees it as files,it sees it as files but not as hans.When importing it says imported files 1 and imported hands 0
5a) Do they import if you create a new database?
6) Have You Tried the Table Finder and did it work?
It didnt work
7) If you open the HH are they written in English?
Cant open dat. file
8) If your using Vista have you UAC disabled?
9) Have you attached the holdemmanager.config file?

04-22-2009, 03:49 PM
Please update to this version http://www.holdemmanager.com/downloads/HmOmaha.exe

04-23-2009, 09:01 AM
It still doenst work with that version,it says it hasnt found any files to proces.

04-23-2009, 03:50 PM
Email me to arrange a suitable time for a teamviewer session morny@holdemmanager.net