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barrycraig
08-08-2009, 08:11 AM
Hi,

Stars autoupdated today and HEM has since reported import errors instead of importing my plo hands. I have HEM 1.09 beta 18a. It still imports from FTP okay, any ideas please?

Thanks,

Baz

fozzy71
08-08-2009, 08:43 AM
..I have HEM 1.09 beta 18a. .....

The first thing you should always try, is to update to the newest beta, currently 1.09 Beta 23a, so you are 5 or 6 updates behind. ;)

Please update to the latest beta from the link in my signature.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)

barrycraig
08-09-2009, 04:50 AM
Working now :-)

After the update, cheers