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View Full Version : HUD stopped working on FTP



shin0bi
08-07-2009, 05:32 PM
Hi, eveeything was fine with my HUD yesterday. Actually i decided to play some omaha in the evening yesterday. Today I started playing on FTP NL Holdem and my HUD doesn't work! The files are being imported from hand history, but I see no HUD. I've got the newest version, and it worked yesterday!


What is the problem ? What should I do?

axxis
08-07-2009, 07:26 PM
Same exact thing happened to me. I just downloaded the update again. Still didnt work. Help!

3N1GM4
08-07-2009, 07:34 PM
Mine also doesn't work on FT, but it's the first time I've used it there - usually play on Stars, where it works fine.

I'm on the latest beta, Windows XP, hands are importing fine, just no HUD...

fozzy71
08-07-2009, 07:35 PM
Hi, eveeything was fine with my HUD yesterday. Actually i decided to play some omaha in the evening yesterday. Today I started playing on FTP NL Holdem and my HUD doesn't work! The files are being imported from hand history, but I see no HUD. I've got the newest version, and it worked yesterday!


What is the problem ? What should I do?


Same exact thing happened to me. I just downloaded the update again. Still didnt work. Help!


Please update to the latest beta from the link in my signature, and make sure it updates properly to 1.09 Beta 23a.

If you have Vista, please verify that UAC is still off. (http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73) If it is on, please turn it off and reboot.

If that doesn't help, please answer these questions. (http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174)

fozzy71
08-07-2009, 07:36 PM
Also, close FTP and check the HH folder for any 'stuck' files. Cut any HH files from there and paste them into your archive folder manually.

shin0bi
08-07-2009, 07:36 PM
well in fact I did the following thing:

1. deleted omaha history files from archive folder (don't know if it's neccesary)
2. installed the update form yesterday -> http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

3. rebooted the system

4. it started working

3N1GM4
08-07-2009, 07:40 PM
Whoops, wasn't on the very latest beta, that has sorted it, cheers.

fozzy71
08-07-2009, 07:49 PM
Good news. The first thing to try is always the beta if you have HUD or importing issues. Some weeks there might be 1 beta, some times there might be 3 beta's in a single day. You don't always need to be using the latest beta, but if you have a problem it should be the first thing you try (even if you think you have the latest beta).


Releases Forum is here - http://www.holdemmanager.net/forum/forumdisplay.php?f=11

Beta Update is always at the same link - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

That link is also in my signature.