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G586
08-07-2009, 04:21 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

Latest version

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

Pokerstars. Haven't tried FT yet.

2a) Have you clicked the Start Auto Import Button?

Yes

3) Have you the settings exactly as per the FAQ for your site?

Think so but getting a bit confused.

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM?

Yes, I think so.

5) Are the hands being imported into Holdem Manager?

Think so but it's flashing an import error message so not sure.

5a) Do they import if you create a new database?

Not done this yet.

6) Have You Tried the Table Finder and did it work?

Can't even find the Table Finder so now very confused!

7) If you open the HH are they written in English?

Yes

8) If your using Vista have you UAC disabled?

Yes

9) Have you attached the holdemmanager.config file?


No.

I think it's an import error? I've got further setting it up than I did last time and your FAQs are much better but getting confused now.

Help, please?

netsrak
08-07-2009, 04:57 PM
Latest Version is not exact. It must be Beta 1.09.23 a for Stars: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

G586
08-08-2009, 08:06 AM
Ok, will give it a go.

Sorry if this post is in the wrong section.

G586
08-10-2009, 09:34 AM
Working now, thanks! :)