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View Full Version : HEM not coming up



THE_TRUTH
08-07-2009, 04:20 PM
Got the PLO small stakes version, when i click in it initialises and whatever but then nothing comes up. It just stays at the bottom of my tab and everytime i click it, it just doesn't come up.

I've installed the latest version. I have rebooted my laptop. I reinstalled HEM. I have UAC off. What to do now???

netsrak
08-07-2009, 04:56 PM
Please check your Microsoft .net Framework: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=14

Please disable firewall, virusscanner, spyware, other security software for a test.

Please make sure you are using the latest Beta 1.09.23a: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

saxby
08-07-2009, 05:27 PM
Please check your Microsoft .net Framework: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=14

Please disable firewall, virusscanner, spyware, other security software for a test.

Please make sure you are using the latest Beta 1.09.23a: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Not coming up for me either. Got the latest Beta.

Lots of problems recently.

THE_TRUTH
08-07-2009, 05:29 PM
Please check your Microsoft .net Framework: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=14

Please disable firewall, virusscanner, spyware, other security software for a test.

Please make sure you are using the latest Beta 1.09.23a: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Firewall etc. are all disabled. Microsoft.net upgraded. I also have installed the latest beta version. It was working this morning and stopped working around 5.30pm GMT

THE_TRUTH
08-07-2009, 08:05 PM
BUMP!! I was wondering if you guys could please help fix this as soon as possible as i need to check out some stuff before i go away tomorrow

netsrak
08-08-2009, 04:41 AM
Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer (http://www.teamviewer.com) session.