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ruslan757
11-21-2011, 04:47 PM
Hi , this morning i was playing on europoker (ongame) , i took a break and when i came back and started my computer i could not get HUD showing on any tables and auto import did not work and reports would not show resent stats . I checked all imports folders everything is fine and site saves all hands . I try to turn on and off hud and autoimport , and hud showed on 2 tables out of 4 and stats would not renew even after 100 hands.

udbrky
11-22-2011, 11:08 PM
Create a new DB and see if they import. Since it was working and then wasn't, looks like something happened while restarting.

ruslan757
11-23-2011, 12:49 AM
Just intalled new update. New database did not change anything. I played about 40 hands and HM2 imported only 5 of them and i checked - ongame saves files fine... HM1 works fine - no problem at all. Right before i start having problems with import in HM2 , i opened "4donks" Everleaf - i don't know if that could cause the problem.

udbrky
11-24-2011, 12:05 AM
It should not. Do the hands import manually? Please send close HM2, reopen, play one table for a few hands, verify if they import. If not, send the log file, the original handhistory file and a link to this thread to hm2support@holdemmanager.com


Where is:
My log file
7: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: How to show hidden files in Windows 7 (http://www.bleepingcomputer.com/tutorials/tutorial151.html)
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true)