MaxRaises
08-07-2009, 01:14 PM
Hello,
My HEM code had to be reset. When I open HEM, I get the "Activate Online Now" screen and my only option is to click OK. Then I select PC #1 or PC #2 (tried both) and then the "Success. Click OK to Continue" screen pops up. The next screen, after the success screen, is an Error page that has my old code in the top of the screen. I have no where to put the new code.
I tried uninstalling and reinstalling. HEM does have administrator privileges. I am running Windows VISTA.
My HEM code had to be reset. When I open HEM, I get the "Activate Online Now" screen and my only option is to click OK. Then I select PC #1 or PC #2 (tried both) and then the "Success. Click OK to Continue" screen pops up. The next screen, after the success screen, is an Error page that has my old code in the top of the screen. I have no where to put the new code.
I tried uninstalling and reinstalling. HEM does have administrator privileges. I am running Windows VISTA.